EasyStoreMaker Pro
Frequently asked Questions
(FAQ)
Table of Contents
1. What is EasyStoreMaker Pro ?
2. Do I need to install any special
software?
3. What is the maximum amount of products
I will be able to offer?
4. How do I integrate this on-line store
into my website?
5. Does EasyStoreMaker Pro allow for
real time online credit card transactions?
6. Will my transactions be secure?
7. Which payment gateways does EasyStoreMaker
Pro support?
8. Do I need to install any database
software to use EasyStoreMaker Pro ?
9. Will I be able to track inventory
in real-time?
10. Will I be able to provide a discount
schedule to products?
11. Will I be able to catalog my products
in EasyStoreMaker Pro ?
12. Will visitors to my site be able
to find products through a search?
13. Does EasyStoreMaker Pro have any
integration with an affiliate shipping service?
14. What sort of shipping fees will
I be able to set?
15. Can I assign tax rates?
16. What types of payment options will
I be able to offer?
17. Will I be able to track orders
that have been placed?
18. Is EasyStoreMaker Pro Brandable?
19. Will I get order notification?
20. How do I check the number of orders
currently placed?
21. Will I be able to keep track of
customers that make orders on my site?
22. Can I create and display my site
in a language other than English?
1. What is EasyStoreMaker
Pro ?
EasyStoreMaker Pro is a robust solution developed
specifically for the medium to large sized business
that wants a quick e-commerce solution.
EasyStoreMaker Pro will allow you to create a fully
secure on-line store in just a few simple steps so
you can be selling your products on the World Wide
Web in just minutes. This powerful e-commerce tool
allows you to sell an unlimited number of products
and create an unlimited number of self-defined SKU’s
for easy product tracking.
The Cataloguing and Search functionalities provide
your customers with the ability to find the product
they want to order, quickly and easily.
EasyStoreMaker Pro is more reliable because it operates
on a clustered server environment that is both fully
redundant and monitored 24X365. Most e-store applications
today are optimized for a single server environment
that can dramatically impair operational continuity.
2. Do I need to install
any special software?
No, you do not need to install any special software.
EasyStoreMaker Pro can be found in your WebsiteOS
control panel under the E-commerce tool set.
3. What is the maximum
amount of products I will be able to offer?
With EasyStoreMaker Pro you will be able to offer
your customers an unlimited number of products.
4. How do I integrate
this on-line store into my website?
If you are using HostSeller’s EasySiteWizard
5.0, you can simply attach your online store to your
website in the Navigation Setup. If you are not using
EasySiteWizard you may create a link on your website
to http://(yourdomain)/cgi-bin/online/storepro.php
5. Does EasyStoreMaker
Pro allow for real-time online credit card transactions?
Yes, EasyStoreMaker Pro will allow for real-time
credit card transactions.
6. Will my customer
transactions be secure?
Yes, your customer’s credit card transactions
will be completely secure. We provide you with a
generic 128-bit Secure Socket Layer (SLL) to ensure
secure exchange of information.
7. Which payment
gateways does EasyStoreMaker Pro support?
EasyStoreMaker Pro supports E-xact, WorldPay and
Payflow Pro.
8. Do I need to install
any Database software to use EasyStoreMaker Pro
?
No 3rd party database software is needed when installing
EasyStoreMaker Pro .
9. Will I be able
to track my inventory in real-time?
Yes, you will be able to track your inventory in
real-time. In addition to the automatic stock counter,
EasyStoreMaker Pro allows you to manually adjust
stock levels. EasyStoreMaker Pro gives you the option
to set a stock level warning, where you will receive
a stock warning by email when stock of a product
reaches a specified number.
10. Will I be able
to provide a discount schedule to my products?
Yes, you will be able to provide a discount schedule
to your products, as well as global discounts. Product
discounts can be set in terms of quantity, which
receives a percentage of sales or a static currency
amount. Global discounts can be based on quantity
or currency amount, which can receive a discount,
defined by percentage of sale, static currency amount
or free shipping. The product discount is always
applied before the global discount.
11. Will I be able
to catalog my products in EasyStoreMaker Pro ?
Yes, you will be able to catalog products in EasyStoreMaker
Pro . This application allows you to create catalog
sections and to assign products to any catalog section
you create.
12. Will visitors
to my site be able to find products through a search?
Yes, visitors will be able to find your products
through a search. Search criteria include words and
numbers.
13. Does EasyStoreMaker
Pro have any integration with a 3rd party affiliate
shipping service?
EasyStoreMaker Pro does not have any 3rd party integration
with an affiliate shipping service. You may however
define rate range shipping costs to cover charges
you incur when using the 3rd party shipping service
of your choice.
14. What sort of
shipping fees will I be able to set?
You may charge shipping fees by flat range or by
a range rate. Flat range shipping may be set from
zero to any maximum order setting you wish, assigned
to a static currency amount. Rate range shipping
can be based on quantity or weight. Weight can be
measured in pounds (lbs), kilograms (kg), ounces
(oz), or grams (g). Three intervals can be assigned
to static currency amounts. Additional charges can
be charged to international orders and out of state/province
orders. These charges are static currency amounts.
Any shipping instructions/messages can also be defined.
15. Can I assign
Tax rates?
Yes, you can assign names and percentage amounts
to both State/Provincial tax, as well as Federal
Tax. Two tax calculations are also available. You
may Apply State/Provincial tax plus Federal tax to
subtotal i.e. Subtotal x (State/Prov tax + Federal
tax) or Apply State/Provincial tax to subtotal after
applying the Federal tax i.e. (Subtotal x Federal
tax) x State/Prov tax.
16. What types
of payment options will I be able to offer?
Payment options include credit card, check and COD.
Credit cards include Visa, MasterCard, American Express,
and a card of your choice. You also have the option
to make your customers enter in a Credit Card verification
number. Check options include Personal and Certified/Money
order including instructions you define. You may
also define instructions for COD purchases.
17. Will I be able
to track orders that have been placed?
You will be able to track orders that have been placed
through a secure Order Processing page. EasyStoreMaker
Pro allows you to track how many orders have been
placed and how many have been filled. You may sort
your orders by received date and card type. The Order
Processing page will also allow you to view Card
Type, Card Holder, Card Number, Expiry, Amount, and
Method Paid for all orders. Details of each order
can also be viewed for information such as shipping
address, order information, customer comments, and
a break down of charges.
18. Is EasyStoreMaker
Pro Brandable?
EasyStoreMaker Pro allows you to customize your store
to fit the look and feel of your website. A store
image, table border color, table shading color, background
color, header color, text color, link color, active
link color, and visited link color.
19. How do I check
the number of orders currently placed?
To check the number of orders currently placed, we
provide you with the EasyStoreMaker Pro Order Processing
page. A link to this page is located in the welcome
screen in the EasyStoreMaker Pro application. This
page can also be found at:
https://www.securewebexchange.com/(yourdomain)/cgi-bin/online/orderspro.php.
20. Will I receive
an order notification?
Yes, you will receive an order notification when
EasyStoreMaker Pro processes a new order. This notification
will be sent to the email address you have specified
in the security section.
21. Will I be able
to keep track of customers that make orders on
my site?
Yes, you will be able to keep track of customers
that make orders on your site. EasyStoreMaker Pro
allows your customers to create an account, which
will allow them to save items in their Shopping Cart.
Once saved, customers can return at any time to continue
shopping or checkout. Customers can store their shipping
information, so when they return to your store, they
won't be required to re-enter this information.
22. Can I create
and display my site in a language other than English?
Yes, you can. EasyStoreMaker Pro will allow users
to create an online store entirely in French, Spanish,
or English. The online order pickup website can also
be set to display in French, Spanish or English.
These new language settings will be accessible in
WebsiteOS as follows:
1. Under "E-commerce", open the ESM Pro
control panel
2. Click on the "Preferences" tab
3. Select the "Languages" category
*Available only on SilverLite
hosting plans and higher.
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